2023-2025 Demand Side Management Plan

Over the last 10 years, investments in energy efficiency programs have saved Nova Scotians more than $1.4 billion in energy costs and cut greenhouse gas emissions by 25%.

In early 2022, we will file a plan that sets out the impact we want to have over the next three years and beyond.

As the organization that administers programs and activities to reduce the demand for electricity—referred to as demand side management or ‘DSM’—our goal is to ensure as many Nova Scotians as possible can benefit from efficiency programs and save money on their electricity bills, while also helping to reduce carbon pollution.

Investing in DSM keeps rates affordable because it costs only $0.03 to save one kilowatt hour (kWh) of electricity – which is less than half of the average cost of fuel used to produce electricity.

Investing in DSM also avoids future rate increases that could be caused by needed infrastructure investments and rising fuel prices.

Working together, Nova Scotia can affordably achieve net-zero by 2050. But we must start today.

2023-2025 Demand Side Management Plan

Electricity efficiency investments are regulated by the Nova Scotia Utility and Review Board (UARB) and funded through electricity rates. In February 2022, we will file our next three-year DSM Plan with the UARB to establish energy efficiency programming details and funding levels.

The Plan will lower electricity bills and put Nova Scotia on the path to achieve the goals in the Environmental Goals and Climate Change Reduction Act.

Investing in electricity efficiency will:

  • Significantly reduce the infrastructure investment required from ratepayers to achieve net-zero by 2050;
  • Achieve greenhouse gas emission reductions at the lowest long-term cost for ratepayers; and,
  • Deliver benefits including customer bill savings and local job creation.


This means more Nova Scotians will be able to benefit from efficiency programs and save money on their electricity bills, while also helping to reduce carbon pollution.

What You Told Us

  • content to come once we have survey results will be:
  • Blurb about the survey followed by bullet points of key results

Nova Scotians save almost $XX for every $1 of investment in energy efficiency programs.

2023-2025 Proposed Plan at a Glance

  • The three-year investment of $182 million will generate $450 million in bill savings for ratepayers and nearly 5,600 new jobs.
  • This investment will achieve 430 GWh of incremental cumulative net energy savings and 120 MW of cumulative peak demand savings.
  • Increased investment for low-income Nova Scotians including the introduction of single-family home program for low-income homeowners, and continued dedicated programs for low-income renters.
  • Increased support for Mi’kmaw communities included continued investment in Mi’kmaw Home Energy Efficiency Project to upgrade band-owned homes over 5 years, expanded services for business and communities, and  strengthened education and outreach efforts which include ongoing training support, student bursaries, and new partnership opportunities.
  • Expansion of support for small business to further reduce barriers faced by small businesses at a time when they are rebuilding after COVID.

Application & Hearing Timeline

  • Feb.

    EfficiencyOne makes an application to the UARB for approval in late February 2022.The Application must include a Preferred Plan and at least one Alternate Scenario, typically at a lower investment level from the Preferred Plan.

  • March

    In March 2022, the UARB typically releases a Hearing Order that outlines the formal regulatory proceeding. Stakeholders have the option to participate by registering as Intervenors.

  • April

    EfficiencyOne meets with NS Power and ratepayer representatives throughout the plan development and hearing process to build alignment and agreement on the appropriate level of DSM.

  • June

    The hearing is expected to commence in June 2022 and the UARB would typically announce their decision in August 2022. Hearings are advertised in local newspapers and online. They are typically one to two days in length, but may last longer. After the hearing, the UARB provides its decision in writing.

Add Your Voice to the Process

There are various ways Nova Scotians can participate in the Hearing, including:

  1. Sending a letter of comment
  2. Speaking at an open public session
  3. Registering as an “Intervenor” who receives all documents, participates in setting the list of issues to be decided, submits evidence, and examines evidence submitted by others

The UARB shares information on its website for customers who wish to participate in proceedings.